FAQ's
What Should I Expect During My First Dentist Visit?
At your first appointment at Cranbourne Dental Centre, your dentist will start with a conversation about your oral health, medical history, and any concerns you may have. A thorough examination of your teeth and gums will follow. In some cases, X-rays may be recommended to get a clearer picture of your dental health. Your dentist will then explain any findings and discuss treatment options, so you can make informed decisions about your care.
How Often Should I Get My Teeth Cleaned?
Most patients benefit from a check-up and professional clean every 6–12 months. This allows us to remove plaque and tartar that brushing and flossing can’t reach, check for early signs of decay or gum disease, and provide preventive advice tailored to your needs. Patients with gum issues, braces, or certain medical conditions may need more frequent visits, while others may be able to extend the interval. Your dentist will recommend the best schedule for you.
How Often Should I Replace My Toothbrush?
Toothbrushes wear down over time, which makes them less effective at cleaning. For most people, replacing your toothbrush or electric toothbrush head every 3–4 months is ideal. If you’ve been unwell, or if the bristles look frayed earlier, it’s best to replace it sooner. Children’s toothbrushes often wear out faster and may need to be replaced more often.
What’s the Best Daily Brushing Routine?
Dentists recommend brushing twice daily for two minutes each time, using a fluoride toothpaste. Hold your brush at a 45° angle to the gumline and gently move in circular motions. Don’t forget to brush your tongue and the roof of your mouth to help reduce bacteria and freshen breath. Floss or use interdental brushes once a day to clean between teeth, where toothbrushes can’t reach. Using a mouth rinse may be helpful for some patients — your dentist can advise if this is suitable for you.
Insurance & Clinic Services
What Health Funds Do You Accept?
Cranbourne Dental Centre accepts all major health funds and provides on-the-spot HICAPS claiming for fast and easy rebates. We are preferred providers with several leading funds, including HCF, NIB, and CBHS, which means members enjoy reduced out-of-pocket costs. Patients with other funds such as Medibank, Bupa, and many more are also very welcome — we work hard to keep dental care affordable for everyone. We also provide no-gap check-ups and cleans for eligible children under the Child Dental Benefits Schedule (CDBS).
Do You Offer Payment Plans?
Yes. At Cranbourne Dental Centre, we understand that dental care is an important investment. To make treatment more accessible, we offer flexible payment options through providers including Zip Pay, Zip Money, Afterpay, Humm, Denticare, and Medipay. These Buy Now Pay Later (BNPL) and dental finance options allow you to spread the cost into manageable instalments. Whether it’s for orthodontics, implants, or cosmetic treatments, our team will walk you through the available plans so you can choose what works best for your situation.
What Services Do You Offer at the Clinic?
Our Cranbourne clinic provides comprehensive dental care for the whole family. This includes:
– General dentistry – check-ups, cleans, fillings, crowns, and preventive care.
– Children’s dentistry – gentle care tailored to kids, with CDBS bulk-billed where eligible.
– Cosmetic treatments – teeth whitening, veneers, crowns, and smile makeovers.
– Orthodontics – Invisalign and braces for children, teens, and adults.
– Dental implants and restorative care – to replace missing teeth and restore function.
– Emergency dental care – for toothaches, broken teeth, swelling, or injuries.
We are committed to providing care in a friendly and supportive environment, using up-to-date technology to achieve safe, effective outcomes.
Do You Treat Children?
Yes. We enjoy looking after children and understand that early dental experiences can shape lifelong attitudes. Our team uses gentle techniques and clear explanations to help kids feel comfortable. We encourage parents to bring children in from a young age, even before school starts, to build confidence and allow us to detect early dental issues. Eligible families can access bulk-billed care through the Child Dental Benefits Schedule (CDBS), which covers certain dental treatments for children aged 0–17.
Cosmetic & Restorative Dentistry
What Cosmetic Dental Treatments Are Available?
At Cranbourne Dental Centre, we offer cosmetic options such as professional teeth whitening, porcelain veneers, crowns, and Invisalign. These treatments can improve the appearance of your smile by addressing concerns like discolouration, uneven teeth, or gaps. Before recommending any cosmetic treatment, your dentist will check your overall oral health to make sure it is suitable for you.
Is Teeth Whitening Safe?
Professional whitening carried out under the supervision of a registered dentist is considered safe when appropriate for your teeth and gums. Not everyone is suitable — for example, whitening does not change the colour of fillings, crowns, or veneers, and patients with gum disease may need treatment first. Your dentist will examine your mouth and advise whether whitening is suitable for you.
What Are Dental Implants?
Dental implants are titanium posts that are placed into the jawbone to support replacement teeth. They can be used to replace single teeth or support bridges and dentures. Suitability depends on factors like gum health and bone volume, which will be assessed with scans. Implants are one option for replacing missing teeth, alongside bridges and removable dentures, and your dentist will help you explore which option is most appropriate for you.
Orthodontics & Braces
What Is Invisalign and How Does It Work?
Invisalign uses a series of custom-made clear aligners that fit over your teeth. These aligners are replaced every couple of weeks to gradually shift teeth into their new positions. They are removable, which makes eating and cleaning easier compared to fixed braces. Invisalign is suitable for many mild to moderate alignment concerns, though complex cases may need traditional braces. Your dentist will carry out an examination and 3D scan to confirm whether Invisalign is right for you.
How Long Does Clear Aligner Treatment Take?
Treatment time varies depending on the complexity of your case. Some patients notice changes within months, while others require longer treatment. On average, clear aligner therapy can last from 6 months to 2 years. Your dentist will give you a more accurate estimate based on your individual needs.
Can Adults Get Braces or Aligners?
Yes. Orthodontic treatment is not just for teenagers. Many adults choose braces or Invisalign to improve their smile or correct bite issues. Treatment plans are personalised, and options can be discussed to suit your lifestyle and goals.
How Should I Brush My Teeth With Braces?
When wearing braces, it is important to maintain excellent oral hygiene. Brush ideally after every meal, or at least twice a day, using a soft-bristled toothbrush at a 45° angle. Pay extra attention to cleaning around the brackets and wires. Interdental brushes, floss threaders, and fluoride mouth rinses can also help maintain gum health during orthodontic treatment.
Preventive & Oral Health
How Can I Maintain Healthy Gums?
Healthy gums are the foundation of a healthy smile. Brush twice daily with fluoride toothpaste, floss or use interdental brushes once a day, and attend regular dental check-ups. Avoiding smoking, limiting sugary foods, and eating a balanced diet also support gum health. If you notice bleeding gums, persistent bad breath, or gum recession, book an appointment for a professional assessment.
What Is the Most Common Oral Health Problem?
Tooth decay and gum disease are among the most common dental issues worldwide. Both are preventable with good daily care and regular professional check-ups. Early detection is key — decay caught early can often be treated with small fillings, while untreated gum disease can progress to tooth loss. Your dentist can provide personalised preventive strategies to help you maintain oral health.
Dental Anxiety & Comfort
What If I Feel Anxious About Dental Treatment?
Dental anxiety is common, and we understand that visiting the dentist can be stressful. At Cranbourne Dental Centre, we take time to listen to your concerns, explain procedures clearly, and provide treatment at a pace you are comfortable with. Our team is experienced in caring for nervous patients and will support you with a calm, reassuring approach.
Emergencies
What Counts as a Dental Emergency?
A dental emergency includes issues such as severe toothache, facial swelling, a broken tooth, or a knocked-out tooth. These problems can worsen quickly if left untreated. If you experience any of these symptoms, contact us immediately. If your emergency occurs outside clinic hours and involves significant pain or swelling, seek urgent medical attention or call Nurse-on-Call (1300 60 60 24) in Victoria for advice.
How Do I Book an Emergency Dental Appointment?
You can call Cranbourne Dental Centre on (03) 5923 0099 to book an emergency appointment. We keep time aside each day to see urgent cases promptly. If you are unsure whether your situation counts as an emergency, it’s always better to call us for advice.
Additional FAQs
Do You Offer Same-Day Appointments?
We understand that dental problems can arise unexpectedly. At Cranbourne Dental Centre, we set aside time each day for urgent appointments. If you call us early in the morning, we will usually be able to see you the same day for emergencies such as severe toothache, swelling, broken teeth, or injuries. For less urgent issues, we will do our best to find you the soonest available appointment that suits your schedule.
Do You Bulk-Bill Dental Services Through Medicare?
Yes. We bulk-bill eligible children under the Medicare Child Dental Benefits Schedule (CDBS). This scheme covers a range of basic dental services such as check-ups, cleaning, fillings, extractions, and X-rays, up to a set dollar limit over two years. For families who qualify, this means no out-of-pocket cost for these services. Adults are generally not covered under Medicare for routine dental treatment, but our team can discuss other payment options and health fund rebates available.
What Should I Do If I Knock Out a Tooth?
If a permanent tooth is knocked out, time is critical. Handle the tooth carefully by the crown (the top part), not the root. If the tooth is dirty, gently rinse it in milk or saline solution, but do not scrub or use soap. Try to place the tooth back in the socket straight away if possible, and bite down gently on a clean cloth to hold it in place. If you cannot reinsert it, keep the tooth moist in milk or saliva and seek emergency dental care immediately. The sooner you are seen, the greater the chance of saving the tooth. Baby teeth should not be reinserted, but still require urgent assessment.
Are Digital X-Rays Safe?
Yes. We use modern digital X-rays, which use very low levels of radiation — much less than traditional film X-rays. For context, a dental X-ray typically exposes you to less radiation than a short domestic flight. Dental X-rays are only taken when clinically necessary, such as to check areas between teeth, assess bone health, or diagnose infection. Protective measures, such as lead aprons, may also be used for extra reassurance.
Do You Provide Mouthguards or Splints?
Yes. We provide custom-fitted mouthguards for children and adults who play contact sports. These offer superior protection and comfort compared to store-bought versions and can reduce the risk of broken teeth or jaw injuries. We also make night splints (also called occlusal splints or night guards) for patients who grind or clench their teeth. These devices help prevent enamel wear, jaw pain, and headaches associated with bruxism. Both mouthguards and splints are made from impressions or digital scans of your teeth to ensure a precise fit.
What Should I Do If I Have Bleeding Gums?
Occasional bleeding while brushing or flossing may be due to brushing too hard, but persistent bleeding gums are often a sign of gingivitis (gum inflammation). If left untreated, gingivitis can progress to more serious gum disease, which may cause gum recession or even tooth loss. If you notice bleeding gums regularly, it’s important to book a dental check-up. Professional cleaning can remove the plaque and tartar contributing to inflammation, and your dentist will provide tailored advice for improving your brushing and flossing routine.
Do You See New Patients?
Yes. We welcome new patients of all ages to our clinic in Cranbourne. Whether you are looking for a regular check-up, a second opinion, or treatment for a specific concern, we are happy to assist. New patients can expect a thorough examination and a clear explanation of any recommended treatment options. We aim to create a positive and comfortable first experience, especially for children and anxious patients.
How Do I Book an Appointment?
Booking an appointment is simple. You can call our friendly reception team on (03) 5923 0099 to discuss available times, or you can use our online booking system through our website for convenience. If you are booking for a child, please let us know if you would like to use the Medicare Child Dental Benefits Schedule (CDBS). For emergencies, we recommend calling directly so we can arrange urgent care as quickly as possible.